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Need help with something specific?
For policyholders
Via the 24/7 Nurse Triage Hotline:
This is the preferred method for non-life-threatening injuries.
Phone: (833) 575-3672
If you do not contact the Nurse Triage Hotline, you will need to report the claim directly to Nationwide by one of the following methods:
Via the Nationwide portal:
Nationwide.com/WorkersCompPortal (if you have not registered, your Client Number is the 6-digit portion of your policy number; select all Access Groups, then Submit)
Email: enewloss@nationwide.com
Phone: (800) 421-3535
Fax: (800) 554-2899
Additional claims information:
Via the Stonetrust portal:
Login at stonetrust.tropicsbreeze.com/portal. if you don't have a login setup, please send an email to service@stonetrustinsurance.com.
Email: claims@stonetrustinsurance.com
Phone: (800) 311-0997, press <<1>> when prompted
Fax: (866) 923-1871
Nurse Triage 24/7
Receive immediate assessment, guidance, and care from a registered nurse 24/7.
Phone: (844) 901-1837
Via the Gallager Bassett Triage Nurse:
Phone: (855) 715-2039
By mail:
Cimarron Insurance Company (040264)
c/o Gallagher Bassett
P.O. Box 2934
Clinton, IA 52733-2934
Email: cimarronclaims@mvsc.com
Additional claims information:
Virtual Claims Kit (All First Report of Injury forms are available under File A Claim)
For Nationwide and Cimarron Pay-As-You-Go billing inquiries:
Website: http://reliablepremium.com Phone: (888) 731-8703
For Nationwide Installment Plan and all other billing inquiries:
Phone: (800) 228-6700
Email: FLIBLC@nationwide.com
For Stonetrust Insurance billing inquiries:
Phone: (800) 311-0997
Email: service@stonetrustinsurance.com
For audit inquires or disputes, email ESS-WCAudits@nationwide.com.
For loss control questions:
Email: losscontrol@kineticcomp.com
Phone: (515) 508-3835
For appointed brokers
Email your submission to submissions@kineticcomp.com with all required documentation.
More information
For bind requests, policy changes, or endorsements, contact UWSupport@kineticcomp.com.
For technical support
Do you need help with your Kinetic Reflex devices? We can help!
Email: techsupport@kineticcomp.com